returns
We want you to be happy with your order.
If there’s an issue, please contact us so we can help.
If anything arrives damaged, defective, incorrect, or missing, let us know within 7 days of delivery.
We may ask for a few photos to help resolve the issue.
For other returns, please contact us within 14 days of delivery.
Returns need to be unused, unopened, and in their original, resalable condition.
Opened, used, and final-sale items can't be returned unless they're defective or we sent the wrong item.
Returns sent without prior approval aren't eligible for credit.
Return shipping is the customer’s responsibility unless the return is due to our error.
We may offer a replacement, account credit, or refund, depending on your specific situation.
Questions? Just get in touch—we’re happy to help!
shipping
We carefully package every order to ensure it arrives in excellent condition.
shipping
We carefully package every order to ensure it arrives in excellent condition.
Processing -- Orders are typically processed and shipped within 2–3 business days. Processing times may be longer during holidays, special promotions, or other busy periods.
Shipping -- Shipping rates and available delivery options are calculated at checkout based on your order and destination. Once your order ships, tracking information will be provided when available.
Delivery -- Delivery times vary depending on the shipping carrier and destination. Carrier delays, weather, and other circumstances outside our control may affect delivery times.